Privacy Policy

Last Updated: 15 October 2023

AgriCore Consulting OÜ (hereinafter referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website agrokonsult.life (the "Site") or use our services. Please read this policy carefully. If you do not agree with our practices, please do not use our Site or services. We operate in compliance with the General Data Protection Regulation (GDPR) and applicable Slovak data protection laws.

1. Who We Are

Data Controller: AgriCore Consulting OÜ, a private limited company registered in Estonia, with its registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Roosikrantsi tn 2, 10119. For data protection matters, you can contact us at: privacy@agrokonsult.life or by mail to the above address. We are the controller of your personal data processed through our Site and services.

2. Information We Collect

We collect personal data that you voluntarily provide to us when you use our Site or services. This may include:

Contact Data: Your name, email address, telephone number, and postal address.
Professional Information: Your job title, company name, industry, and professional interests related to agricultural consulting.
Communication Data: Information you provide when you contact us, fill out forms, subscribe to newsletters, or participate in surveys or promotions.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform details collected automatically when you visit our Site.
Usage Data: Information about how you use our Site, such as pages viewed, links clicked, and search queries.
Marketing Preferences: Your preferences in receiving marketing communications from us.

3. How We Collect Your Data

We collect your personal data through the following methods:

Direct Interactions: You provide your data by filling in forms on our Site, subscribing to our newsletter, requesting services, or contacting us by email, phone, or post.
Automated Technologies: As you interact with our Site, we may automatically collect Technical and Usage Data using cookies, server logs, and similar technologies.
Third Parties: We may receive personal data about you from analytics providers, advertising networks, or public sources, but only where it is lawful to do so.

4. Purpose and Legal Basis for Processing

We process your personal data for specific purposes and rely on legal bases as outlined below:

To Provide Our Services: We process your data to deliver agricultural consulting services, respond to inquiries, and manage client relationships. Legal basis: performance of a contract with you or to take steps at your request before entering a contract.
To Improve Our Site: We analyze usage data to enhance user experience, optimize content, and troubleshoot technical issues. Legal basis: our legitimate interest in improving our services.
To Send Marketing Communications: With your consent, we may send you newsletters, event invitations, or promotional materials about our services. Legal basis: your explicit consent (which you can withdraw at any time).
To Comply with Legal Obligations: We may process your data to meet regulatory requirements, such as tax or accounting laws. Legal basis: legal obligation.
To Protect Our Rights: We process your data to enforce our terms, defend against legal claims, or prevent fraud. Legal basis: our legitimate interest in protecting our business.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance functionality and analyze usage. Cookies are small text files stored on your device. We use the following types:

Essential Cookies: Necessary for the Site to function, such as login sessions or security features.
Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
Marketing Cookies: Track your online activity to deliver targeted advertisements (with your consent).

You can control cookies through your browser settings. Disabling certain cookies may affect Site performance. For more details, see our Cookie Policy available on the Site.

6. How We Use Your Data

We use your personal data for the following specific purposes:

To respond to your inquiries and provide customer support.
To process service requests and manage contracts.
To send administrative information, such as changes to our terms or policies.
To personalize your experience on our Site and deliver relevant content.
To conduct market research and improve our services.
To comply with legal and regulatory obligations.
To protect against fraudulent or unauthorized activities.

7. Disclosure of Your Data

We may share your personal data with third parties only in the following circumstances:

Service Providers: Trusted third parties who help us operate the Site, such as hosting services, payment processors, email delivery platforms, and analytics providers. These parties are bound by data processing agreements.
Legal Authorities: If required by law, court order, or governmental regulation, we may disclose your data to law enforcement or regulatory bodies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party, with notice provided to you.
Consent: We may share your data with third parties if you have given explicit consent.

We do NOT sell, rent, or trade your personal data to third parties for their own marketing purposes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including countries where our service providers are located. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission, to protect your data in compliance with GDPR. If you require further details, please contact us.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specifically:

Contact and Communication Data: Retained for the duration of our business relationship plus 3 years after last contact.
Technical and Usage Data: Retained for 2 years from collection.
Marketing Data: Retained until you withdraw consent or for 2 years after last interaction, whichever is sooner.

After the retention period, your data will be securely deleted or anonymized.

10. Your Rights Under GDPR

As a data subject in the EEA or Slovakia, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your data in certain circumstances, such as when it is no longer needed.
Right to Restrict Processing: You can ask us to limit processing of your data under specific conditions.
Right to Data Portability: You can request a structured, machine-readable copy of your data to transfer to another controller.
Right to Object: You can object to processing based on legitimate interests, including direct marketing.
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
Right to Lodge a Complaint: You have the right to complain to a supervisory authority, such as the Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky) or the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

To exercise any of these rights, please contact us at privacy@agrokonsult.life. We will respond within one month of receiving your request, subject to legal extensions.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

12. Third-Party Links

Our Site may contain links to third-party websites, plugins, or services that are not controlled by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external sites you visit. We are not responsible for the content or practices of such sites.

13. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly. If you believe we have collected such data, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically for any updates.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

Email: privacy@agrokonsult.life
Postal Address: AgriCore Consulting OÜ, Roosikrantsi tn 2, 10119 Tallinn, Estonia

For individuals in Slovakia, you may also contact the Slovak Data Protection Authority at: Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava, Slovakia, or via their website.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Estonia and applicable EU regulations, including the General Data Protection Regulation (GDPR). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Tallinn, Estonia, unless otherwise required by local law.

17. Specific Provisions for Slovak Users

In accordance with Slovak law (Act No. 18/2018 Coll. on Personal Data Protection), we confirm the following:

Our contact details and representation are provided above.
All rights under GDPR are fully applicable, including rights to access, rectification, and erasure.
We do not engage in automated decision-making or profiling that produces legal effects.
You have the right to file a complaint with the Slovak Data Protection Authority as detailed in Section 10.
We respect your right to object to processing for direct marketing purposes at any time.

For any requests related to your data, please use the contact details provided. We will handle your requests in accordance with applicable law.

18. Consent

By using our Site and services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree, please discontinue use of our Site and services. For marketing communications, we will obtain your explicit consent where required by law.

Thank you for trusting AgriCore Consulting OÜ. Your privacy matters to us.